Pro & Business tier users have access to meeting & audio file transcription. There are no rate limits for using the meeting bot, chrome extension, or dialers on a monthly basis.
Here are rate limits if you are using some other platforms which include:
- Audio & Video file uploads from the dashboard
- API for Audio Upload
- Zapier Audio Upload
- Dropbox, GDrive, Onedrive, and other storage apps
- Transcribe Past Meetings
2000 transcription mins free/seat/month. This means that if you have 3 teammates in your workspace you get 2000*3 = 6000 transcription mins free for 5 other sources mentioned above in total.
Additional transcription mins cost $0.03/min
Your number of minutes reset at the start of each month. Unused mins do not roll over.
Storage Limits:
- Free Tier: 8,00 mins/seat
- Pro Tier: 8,000 mins/seat
- Business Tier: Unlimited for team
Is storage limit per month or total amount?
The storage limit is the all-time total storage limit for you and your teammates. It's similar to the cloud storage limit for an online storage system like Gdrive or Dropbox. There is no monthly rate limit on storage. For example, you could have 800 mins of web-conferencing meetings in month 1 and hit your storage limit on the free tier.
Shared storage for teams
Storage within team workspace is shared among all the teammates. Free & pro plan users have
storage per seat basis, the more teammates you add in your team the more shared storage you would
get. For example: Your team is on pro plan and you have 4 members within your team. Now your total
team storage would be 8000*4 = 32,000 mins which would be shared among all your teammates.
Invite your teammates to your team workspace to gain more storage.
What happens when I hit the storage limit?
Your future meetings will be captured, however, you will need to delete files from your notebook to be able to access them.
Can I get past meetings while on the free tier transcribed when I upgrade to a paid plan?
Yes, if you had meetings on the free tier you can have those meetings transcribed after you upgrade to a paid plan. You can use your monthly past meeting transcription limit of 2000 mins to transcribe those past meetings. Once you exceed the monthly limit, an additional overage of $0.03/min will be applied to those past meetings.