Pro & Business tier users have access to meeting and audio file transcription. Here are the monthly rate limits.
- Pro Tier Transcription: 1500 mins/mo/user included for free
- Business Tier Transcription: 2000 mins/mo/user included for free
Your number of minutes reset at the start of each month. Unused mins do not roll over.
Web-Conferencing Capture, Audio File Uploads, Zapier Audio Uploads, Dialers, etc
- Free Tier: 3,000 mins/team
- Pro Tier: 8,000 mins/team
- Business Tier: Unlimited for team
Is storage limit per month or total amount?
The storage limit is the all-time total storage limit for you and your teammates. It's similar to the cloud storage limit for an online storage system like Gdrive or Dropbox. There is no monthly rate limit on storage. For example, you could have 3000 mins of web-conferencing meetings in month 1 and hit your storage limit on the free tier.
What happens when I hit the storage limit?
Your future meetings will be captured, however, you will need to delete files from your notebook to be able to access them.
How much transcription does my team get?
If you've purchased multiple seats then your team has access to a pool of transcription credits that you can share each month. For example, if you bought 10 seats of the Pro tier, your team of 10 will get 15,000 mins of transcription/mo before you're charged for additional mins. There is no restriction on how the credits are shared. You can have 1 person use all 15,000 mins of credits if you like.
Can I get past meetings while on the free tier transcribed when I upgrade?
Yes, if you had meetings on the free tier you can have those meetings transcribed after you upgrade. You can use your monthly meeting transcription credits (1500 for Pro or 2000 mins for Biz) to transcribe those past meetings. Once you exceed the monthly credits, an additional overage of $0.03/min will be applied to those past meetings.