Learn about rate limits

This guide explains the rate limits of Fireflies and all major FAQs about them. 

Related: Learn about Transcription credits, storage limits, and rate limits

About rate limits

• The rate limit is the maximum number of minutes of audio or video content that can be transcribed in a month when uploading media files to Fireflies. 

Related: How to upload and transcribe—Web app, Mobile app.

• Rate limits are applicable for the Pro, Business, and Enterprise tier users of Fireflies.
• For individual users, the rate limit is 3,000 minutes/source/month. (approx 50 one-hour media files per month). 
• For teams, the rate limit is 3,000 minutes/user/source/month. If your workplace has 6 users, your rate limit would be 3,000*6 = 18,000 minutes/source/month. However, there will be an upper limit of 150,000 minutes/source/month per team. 
• The rate limit is calculated separately for each source. For example:
  • Uploads - 3000/mo/user
  • Dialers - 3000/mo/user
  • Zapier - 3000/mo/user
  • Past meetings - 3000/mo/user

• For API, the rate limits apply to the number of requests you can make in a day. This varies across the subscription plans. 
  • Free/Pro - 50 requests per day.
  • Business/Enterprise - 60 requests per minute.
• For more details on the rate limits for API, check our API documentation guide. 
• We don’t impose any overage charges. The rate limits are implemented only to prevent abuse of the platform.

To know more, read: Learn about the Fireflies Free plan.

FAQs

1. Which plans have rate limits?

• Applies to the Pro, Business, and Enterprise tiers of Fireflies. 

2. When do rate limits apply?

Here is a table showing when rate limits apply and when they don't.

3. What happens if I exceed the rate limit?

• Even if the rate limit is exceeded, we do not impose any overage charges. The rate limit is implemented only to prevent abuse of the platform.

4. How are the rate limits calculated, and when do they reset?

• The rate limits are calculated based on the duration of the uploaded audio or video file.
• For individual users, the rate limit is 3,000 minutes/source/month. (approx 50 one-hour media files per month). 
• For teams, the rate limit is 3,000 minutes/user/source/month. 
• These minutes reset at the beginning of each calendar month.

5. Can unused rate limits be rolled over to the next month?

• No, any unused transcription minutes from one month do not roll over to the next.
• The monthly limit resets at the beginning of each month.

6. Can you explain rate limits for teams with an example?

Here's an example to explain the rate limits: 

Case 1: A 10-member team uses Fireflies 

• Rate limit for the team = 30,000 mins/mo (3000 mins *10 users) 

Case 2: A 100-member team uses Fireflies 

• In this case, rate limits won’t be calculated as 300,000 mins/mo (3000 mins *100 users) as the upper limit of 150,000 mins/mo will apply. 
• When the team exceeds this limit, the overage charge of $0.01/min will apply. 

Read next: Learn about Transcription credits.

We hope this guide explains Fireflies' rate limits. If you have any other questions about using Fireflies, please contact us here.