This guide covers scenarios on why Fred did not join your meetings.
Auto-join is disabled
If the auto-join feature is disabled, Fred will not automatically join your meetings. This setting needs to be enabled for Fred to join all the meeting links on your calendar invites.
Solutions:
If you keep the auto-join setting disabled, you can use any of the following options.
- Use Add to Live Meeting to invite Fred to your meetings immediately.
- If you want Fireflies to join your meetings from your calendar automatically, enable the auto-join toggle.
- As an alternative, you can use the Fireflies Chrome Extension to record Google Meet meetings without Fred. Every time you start a new Google Meet, click Record on the Chrome extension pop-up.
- Set the meeting rules, so Fred automatically joins only meetings with specific titles.
Auto-join changed after scheduling
If the auto-join setting was changed after the meeting was scheduled, Fred might miss the meeting due to reprocessing of the invite.
Solution:
- Use Add to Live Meeting to invite Fred to your meetings immediately.
Fred denied entry
- Fred couldn't join because the host or participants did not admit Fred into the meeting.
Solution:
- Use Add to Live Meeting to invite Fred to your meetings immediately.
Invalid or no meeting URL
- Fireflies will not join if the meeting invite lacks a valid URL or the provided URL is incorrect.
Solution:
- Verify if a meeting URL is included in the calendar invite.
- Check for any spelling errors in the meeting URL.
Calendar not synced
- Fred can’t join if the calendar used to schedule the meeting is not connected to your Fireflies account.
Solution:
- To allow Fred to join, host meetings from the email ID connected to your Fireflies account.
Note: Fireflies only integrates with Google and Microsoft Calendars.
Onboarding incomplete
- Fred couldn't join because the onboarding process for your Fireflies account is not yet complete.
Solution:
- Go to app.fireflies.ai/setup to finish the setup and onboarding process. Once complete, Fred will be able to join your meetings.
Login required
Fred couldn't join because the meeting required authentication or login, such as a Google login, to prevent anonymous guests.
Solution:
To allow Fred to join, adjust the settings for your preferred platform:
1. Google
- Click on the Host controls>Meeting access type.
- Select the Open checkbox to allow joining without authentication.
2. Zoom
- Login to your Zoom account.
- From Settings, disable Only authenticated users can join meetings from the web client.
3. MS Teams
- Login to Microsoft Teams.
- From the Calendar>Click on the meeting and select Edit.
- Click on Meeting options.
- Select People who were invited or Everyone from the dropdown and Save.
We hope this guide has helped you resolve why Fred did not join your meeting. If you have any other questions about using Fireflies, please contact us here.