This guide covers how to enable, customize, use, and disable the Redtail integration with Fireflies.
What is Fireflies–Redtail integration?
The Fireflies–Redtail integration allows wealth management professionals to automatically log meeting notes, action items, and tasks into Redtail CRM. This integration eliminates the need for manual data entry and ensures your client interactions are always up-to-date and compliant.
How to integrate Redtail with Fireflies
- Log in to your Fireflies account.
- Go to the Integrations tab in the main menu.
- Search for "Redtail" and click on the Redtail integration card.
- Click Connect.
- Enter your Redtail username and password to authorize access.
- Once authenticated, click Authorize to proceed with configuration.
How to customize Redtail integration settings
After connecting, you can tailor the sync behavior to match your workflow:
Create new contacts automatically
- Fireflies will identify meeting participants who don’t exist in Redtail and create new contact entries for them.
Sync notes only to existing contacts
- Only participants who already exist in Redtail will receive notes from Fireflies meetings.
Create tasks from action items
Note: Fireflies automatically turns meeting action items into 15-minute follow-up tasks in Redtail, scheduled 7 days after the meeting.
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You’ll also have the option to test the connection by sending a sample note to Redtail.
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Click Continue, then Save to complete your setup.
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Once setup is complete, you'll see a green checkmark next to the Redtail icon, indicating the integration is active.
How to use the Redtail integration
Once set up, the integration works automatically in the background:
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Fireflies will sync meeting notes directly to the relevant Redtail contact under the Notes section.
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The synced note includes:
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Meeting title, date, and participants
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A clickable link back to the Fireflies meeting page
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Bullet-point notes, keywords, and a conversation overview
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This ensures all conversations are documented and accessible in your CRM, helping advisors stay organized and compliant.
How to disable or disconnect the integration
Need to pause or remove the integration?
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To temporarily disable, click Disable from the Redtail integration settings page in Fireflies.
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To fully disconnect, click Disconnect to remove Fireflies’ access to your Redtail account.