This guide explains the Super Admin role available for Fireflies users in the Enterprise plan.
About Super Admin
The Super Admin is an all-powerful role with access to all workspace meetings, team-level settings, private and public channels, user roles, AI Apps, and integrations within a Fireflies workspace.
Exclusive to Fireflies Enterprise Plan users, it offers comprehensive oversight and management, enabling enterprise Admins to fully control and govern their workspace.
Key capabilities of a Super Admin
A Super Admin can:
- Meeting Access - Access all meetings within the workspace, including private meetings marked as "Only Me," regardless of privacy settings.
- Team-Level Settings - Fully manage and configure team settings, including user preferences and activity logs, for any user in the workspace.
- Workspace Channels - Access and control both private and public channels of all users.
- AI Apps and Integrations - Run AI apps and integrations on any meeting in the workspace to enhance automation and productivity.
- API usage: Run API for all meetings in the workspace, regardless of individual meeting access.
- Rules Engine - Create and enforce rules across all meetings in the workspace through the Rules Engine.
- Meeting Privacy - Update privacy settings for past meetings as needed.
- User Roles - Manage roles for all users within the workspace, including Super Admin, Admin, and Member roles.
Role Comparison: Super Admin vs. Admin vs. Member
| Role | Meeting Access | AI App Scope | Settings Control | Available on |
| Super Admin | Access to all meetings, including private ones ("Only Me"). | Runs across the entire workspace. | Full control over team settings. | Enterprise plan |
| Admin | Access to shared meetings only. | Limited to accessible meetings. | Can manage team-level settings for their scope. | Pro plan & above |
| Member | Access to shared meetings only. | N/A | No control over settings. | All plans |
How to become a Super Admin of your Fireflies workspace
The Super Admin role is available exclusively to Enterprise Plan clients upon request.
Due to its extensive capabilities, the assignment of this role requires signing a side letter agreement outlining the role's responsibilities and capabilities. Once the agreement is signed and approved, our team will assign the Super Admin role to the designated admin.
How to remove a Super Admin
- A Super Admin cannot demote another Super Admin; they can only remove or change roles for Admins or Members.
- To remove a Super Admin, contact the Fireflies team, and we will do it for you.
We hope this guide helped you understand the Super Admin role. If you have any other questions about using Fireflies, please contact us here.