The Fireflies.ai + Aircall integration makes it seamless to transcribe every call made inside Aircall. You can then search, share, analyze, and review the key insights from meetings with customers, prospects, and teammates.
Integrate Aircall with Fireflies
Log in to your Fireflies account and then click Integrations on the main menu found on the left.
On the Integrations page, hit the icon for Aircall.
Click on the Connect button.
You'll be redirected to Aircall where you would be able to sign in to your account.
Once the Aircall integration has been set up, Fireflies will transcribe calls and voicemails that are left on your selected Aircall number.
You can disable this setting should you not want voicemails to be transcribed
Aircall has 3 plans that support integration:
You can use any of these plans and integrate Aircall with Fireflies. All calls recorded using Aircall will be visible in your Fireflies notebook.
Things to remember
- Only admins of your Aircall account can set this integration up.
- Only Aircall conversations that have a host who is a Fireflies workspace will get processed and pushed to the Fireflies notebook.