Fix Outlook auto-login issues when signing up for Fireflies

Last updated: May 23, 2025

If Outlook keeps auto-logging you into the wrong account during Fireflies sign-up, follow these quick steps to reset your login flow.

Remove saved Outlook accounts from your device

  1. Open the Outlook app

  2. Go to Settings

  3. Under Accounts > Email accounts, click Manage next to any signed-in account

  4. Click Remove

  5. Choose Remove from this device

  6. Confirm by clicking OK

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Via Outlook web app

  1. Log into Outlook website

  2. Click on your profile button at the top right corner

  3. Click sign out

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Repeat this for any other Outlook accounts currently signed in

Clear browser cache and cookies

To avoid auto-login from saved credentials:

  • Open your browser settings

  • Clear cache and cookies to remove stored login info

Log in with the correct Outlook account

  1. Open the Outlook app or visit the Outlook website

  2. Sign in with the account you want to use for Fireflies

  3. Head over to fireflies.ai and sign up using your Outlook account

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🔒 Confused about creating an account? Here’s how to sign up