This guide is part of the comprehensive Manage Fireflies account subscriptions, billing and refunds guide. Here, we’ll walk you through the steps to to pause AI Credits auto upgrade.
To learn more refer to the full guide here.
How to pause AI Credits auto upgrade
When you run out of AI Credits before your monthly billing cycle, Fireflies automatically upgrades it to the next higher package. This means, you will be billed an additional amount for the AI Credits in the next billing cycle.
To prevent this auto-upgrade:
- Go to the Fireflies web app and click Settings.
- Go to Billing.
- Under Billing, scroll down to AI Credits. Now, click Edit and select Edit Subscription.
- Toggle off Auto upgrade.
- Click Update.
Now, Fireflies won't auto-upgrade your AI Credits pack.
Hope this guide helped you to pause AI Credits auto upgrade. If you have any other questions about using Fireflies, please get in touch with us here.