In this article, let us get to know about unused time billing within your invoices.
What is unused time?
- You get the unused time billed in your invoice when you add or remove team members after your initial paid subscription date.
- Instead of charging the full subscription price for added members, we charge for the unused days remaining in your current billing cycle. This avoids double charging for unused time.
- If members are removed mid-cycle, we credit back unused time to offset your next invoice.
- Credits are only applied if the seat was removed within 7-days of subscription being created for that seat.
Note: Any team members added to your workspace will automatically be placed on the same pricing plan as you.
Example - How unused time is billed?
Here is an example of how unused time is billed when you subscribe to the annual Business tier plan of Fireflies.
Let's assume you subscribed to the Business tier billed on Jan 1st - Dec 31st for $228 (365 days).
Scenario 1: You add or invite a new member to your workspace:
Let's say on March 1st, you add a new member to your workspace.
Here, we calculate the unused days from March 1st - December 31st - 305 days.
Now, you will be charged - $190.52 (instead of the $228 annual fee).
When your subscriptions renews on January 1st the next year, the team member's subscription will also renew at the full $228 annual Business tier rate.
Scenario 2: You remove a team member from your workspace:
Taking the above example, lets say you added a new member on March 1st and paid $190.52. However on March 6th, you removed that member from your workspace.
Because it was less than 7 days, we calculate the unused days and credit your Fireflies account for the remaining unused time.
You can use this credit when you need to renew your subscription, add another team member or purchase AI credits.
Why is the 7 day rule in place?
It is to deter platform abuse where a person may exhausts usage and then swaps in another seat.
If you’ve any further questions on unused time billing, feel free to ask your questions here.