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  2. FAQs and Troubleshooting

FAQs and Troubleshooting

Common questions and answers

General

  • Basic Troubleshooting Steps
  • Reporting an Issue where Fireflies failed to join
  • Why didn't Fred send me the meeting recaps yet? And (Here’s what to do)
  • Why is Fireflies still joining my meetings after my account was deleted?
  • Do I need to disclose that I am recording meetings?
  • What Languages Do Fireflies Support?
See all 14 articles  

Transcription and Meeting FAQs

  • How many meetings can Fireflies.ai attend at once?
  • Fred did not join my meeting
  • How can I get my past meetings transcribed?
  • The audio file that I uploaded is still showing as processing after several hours
  • I had a meeting sometime ago and still have not received a recap?
  • What If Your Meeting Runs Over the Scheduled Time?
See all 12 articles  

Security

  • Following Meeting Recording Rules as a Fireflies User & Guidance for Participants
  • Policy on Keeping Information Safe
  • Data Encryption
  • Enterprises with Sensitive Data
  • Data Storage and Transfer

Use Cases & Tips

  • Recruiters
  • Sales
  • Managers

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