Fireflies can capture your Zoom speaker labels for you either via the Bot joining your calls or by using the Zoom native integration.
Capture Speaker Labels via the Bot
In order to capture speaker labels for your zoom meetings, there are two steps you have to take so that Fireflies can accurately capture the labels in the transcript.
- Head over to the Settings > Meeting tab within your zoom settings.
- Disable the following setting that allows only Authenticated users to join the Zoom meeting if this is enabled for your zoom account.
Related article: How to invite Fireflies to join your Zoom meetings?
Capture Speaker Labels via Zoom native integration
The Zoom native integration processes and transcribes meetings that are recorded using Zoom. To ensure speaker labels are captured, you need to update your Zoom meeting recording settings.
- Head to the settings page within Zoom. Navigate to the Recording tab within the settings section.
- Under the Cloud recording section, enable the setting to "Record a separate audio file of each participant."
Related article: How to setup Native Zoom and Fireflies Integration
Hope this article helped you capture speaker labels on your Zoom meetings. If you still have any questions on using Fireflies, feel free to ask your questions here.