See Zoom Native Integration for an alternate way to capture & transcribe meetings.
In order to invite Fireflies.ai Notetaker Bot to your Zoom meetings, you need to make sure your Zoom Settings are updated to the following.
Mandatory Steps:
- Go to https://zoom.us/profile/setting
- Scroll down and make sure Only authenticated users can join meetings from the Web Client is turned off.
Because our AI assistant joins as a guest from the Zoom Web SDK, this needs to be updated in order for Fireflies to join your meetings reliably without any issues. - Make sure Computer Audio is enabled. If it is set only to telephone it will not work.
- Next, click the Meeting tab
- Under Security, verify that Allow use of end-to-end encryption is disabled.
- This feature disables the ability to record so it needs to be turned off in order for Fireflies to capture and transcribe.
Optional Step:
Turn off waiting rooms to prevent any delays for Fireflies from joining in case you are running late to a meeting.
Once those settings are updated, visit this guide to learn how to invite Fireflies to your Zoom meetings.