In this guide, we will walk you through the steps to export all your Fireflies account data.
This process ensures compliance with GDPR and provides you with all the necessary information stored in your account.
How to request your data?
To request your data:
- Visit our data request form from your browser.
- Complete the form with the necessary details.
- Submit your request.
How will you receive your data?
Once our team has processed your data, you will receive it within 24 to 48 hours. Here’s how it works:
- You will receive a download link from Fireflies via email.
- This link will allow you to download the zipped file containing all your account’s data.
Note: The download link is only valid for 7 days. Ensure you download your data within this time. If you miss this window, you will need to submit a new request.
What data will you receive?
When you request your data from Fireflies, you will receive the following:
-
All of your meetings and file recordings:
- Audio (MP3 format)
- Video (MP4 format), if available
-
Transcripts:
- Text versions of your meetings (TXT format) along with speaker identification.
-
Summaries:
- AI summaries of your meetings (TXT format)
-
Attendee information:
- Details about meeting participants
Additionally, all associated metadata will be provided in JSON format.
Note:
- We support full data exports for all users upon request.
- If you have concerns on our data security policies, please check our data policy guide.
We hope this guide helped you understand the process of requesting and accessing your account data. If you have any further questions, feel free to contact us here.