FAQs and Troubleshooting Steps

Krish Ramineni avatar Sam Udotong avatar M +1
21 articles in this collection
Written by Krish Ramineni, Sam Udotong, Melody Ocumen and 1 other

I don't want to receive the recap emails

Vaibhav Mishra avatar
Written by Vaibhav Mishra
Updated over a week ago

Do you have discounts?

M
Written by Melody Ocumen
Updated over a week ago

Fireflies joined a meeting I didn't invite it to

If you are not sure why Fireflies joined a meeting you are part of, here's how you can figure out why it happened.
Krish Ramineni avatar
Written by Krish Ramineni
Updated over a week ago

Monthly Credits & Rate Limits For Meetings

How many meetings can I have transcribed per month?
Krish Ramineni avatar
Written by Krish Ramineni
Updated over a week ago

Zoom Meeting Passwords

How to have Fireflies join Zoom meetings with passwords?
Vaibhav Mishra avatar
Written by Vaibhav Mishra
Updated over a week ago

Do I need to disclose that I am recording meetings?

M
Written by Melody Ocumen
Updated over a week ago

How can I get my past meetings transcribed?

Transcribe past meetings in your Fireflies Notebook
M
Written by Melody Ocumen
Updated over a week ago

Factors that Impact the Accuracy and Quality of Speech Recognition

Krish Ramineni avatar
Written by Krish Ramineni
Updated over a week ago

Fred did not join my meeting

M
Written by Melody Ocumen
Updated over a week ago

How can I invite Fireflies to meetings from multiple email aliases?

M
Written by Melody Ocumen
Updated over a week ago

How can I customize my meeting settings so that I'm the only one who gets the meeting recaps?

Choose who receives your meeting recaps
M
Written by Melody Ocumen
Updated over a week ago

How do I delete a recording?

Delete uploaded files on your notebook and on the uploads page
M
Written by Melody Ocumen
Updated over a week ago

I had a meeting sometime ago and still have not received a recap?

Vaibhav Mishra avatar
Written by Vaibhav Mishra
Updated over a week ago

Improve the Quality of Speech Recognition

Vaibhav Mishra avatar
Written by Vaibhav Mishra
Updated over a week ago

Remove Google/GSuite Calendar access

Sam Udotong avatar
Written by Sam Udotong
Updated over a week ago

Remove Outlook/Microsoft Calendar Access

Sam Udotong avatar
Written by Sam Udotong
Updated over a week ago

The audio file that I uploaded is still showing as processing after several hours

Vaibhav Mishra avatar
Written by Vaibhav Mishra
Updated over a week ago

Why is Fireflies still joining my meetings after my account was deleted?

Vaibhav Mishra avatar
Written by Vaibhav Mishra
Updated over a week ago

I Didn't Receive a Transcript After a Meeting

M
Written by Melody Ocumen
Updated over a week ago

Reporting an Issue

M
Written by Melody Ocumen
Updated over a week ago

Basic Troubleshooting Steps

M
Written by Melody Ocumen
Updated over a week ago