FAQs and Troubleshooting Steps

I don't want to receive the recap emails

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Written by Melody Ocumen
Updated over a week ago

Do you have discounts?

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Written by Melody Ocumen
Updated over a week ago

Fireflies joined a meeting I didn't invite it to

If you are not sure why Fireflies joined a meeting you are part of, here's how you can figure out why it happened.

Written by Krish Ramineni
Updated over a week ago

Monthly Credits & Rate Limits For Meetings

How many meetings can I have transcribed per month?

Written by Krish Ramineni
Updated over a week ago

Zoom Meeting Passwords

How to have Fireflies join Zoom meetings with passwords?

Written by Krish Ramineni
Updated over a week ago

Do I need to disclose that I am recording meetings?

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Written by Melody Ocumen
Updated over a week ago

How can I get my past meetings transcribed?

Transcribe past meetings in your Fireflies Notebook

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Written by Melody Ocumen
Updated over a week ago

Factors that Impact the Accuracy and Quality of Speech Recognition

Written by Krish Ramineni
Updated over a week ago

Fred did not join my meeting

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Written by Melody Ocumen
Updated over a week ago

How can I invite Fireflies to meetings from multiple email aliases?

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Written by Melody Ocumen
Updated over a week ago

How can I customize my meeting settings so that I'm the only one who gets the meeting recaps?

Choose who receives your meeting recaps

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Written by Melody Ocumen
Updated over a week ago

How do I delete a recording?

Delete uploaded files on your notebook and on the uploads page

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Written by Melody Ocumen
Updated over a week ago

I had a meeting sometime ago and still have not received a recap?

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Written by Melody Ocumen
Updated over a week ago

Improve the Quality of Speech Recognition

Written by Krish Ramineni
Updated over a week ago

Remove Google/GSuite Calendar access

Written by Sam Udotong
Updated over a week ago

Remove Outlook/Microsoft Calendar Access

Written by Sam Udotong
Updated over a week ago

The audio file that I uploaded is still showing as processing after several hours

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Written by Melody Ocumen
Updated over a week ago

Why is Fireflies still joining my meetings after my account was deleted?

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Written by Melody Ocumen
Updated over a week ago

I Didn't Receive a Transcript After a Meeting

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Written by Melody Ocumen
Updated over a week ago

Reporting an Issue

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Written by Melody Ocumen
Updated over a week ago

Basic Troubleshooting Steps

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Written by Melody Ocumen
Updated over a week ago