FAQs and Troubleshooting Steps

Krish Ramineni avatar Sam Udotong avatar M
20 articles in this collection
Written by Krish Ramineni, Sam Udotong, and Melody Ocumen

Do you have discounts?

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Written by Melody Ocumen
Updated yesterday

Fireflies joined a meeting I didn't invite it to

If you are not sure why Fireflies joined a meeting you are part of, here's how you can figure out why it happened.
Krish Ramineni avatar
Written by Krish Ramineni
Updated this week

Monthly Rate Limits For Meetings

How many meetings can I have transcribed per month?
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Written by Krish Ramineni
Updated over a week ago

Zoom Meeting Passwords

How to have Fireflies join Zoom meetings with passwords?
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Written by Krish Ramineni
Updated over a week ago

Do I need to disclose that I am recording meetings?

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Written by Melody Ocumen
Updated over a week ago

How can I get my past meetings transcribed?

Transcribe past meetings in your Fireflies Notebook
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Written by Melody Ocumen
Updated over a week ago

Factors that Impact the Accuracy and Quality of Speech Recognition

Krish Ramineni avatar
Written by Krish Ramineni
Updated over a week ago

Fred did not join my meeting

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Written by Melody Ocumen
Updated over a week ago

How can I invite Fireflies to meetings from multiple email aliases?

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Written by Melody Ocumen
Updated over a week ago

How can I customize my meeting settings so that I'm the only one who gets the meeting recaps?

Choose who receives your meeting recaps
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Written by Melody Ocumen
Updated over a week ago

How do I delete a recording?

Delete uploaded files on your notebook and on the uploads page
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Written by Melody Ocumen
Updated over a week ago

I had a meeting sometime ago and still have not received a recap?

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Written by Melody Ocumen
Updated over a week ago

Improve the Quality of Speech Recognition

Krish Ramineni avatar
Written by Krish Ramineni
Updated over a week ago

Remove Google/GSuite Calendar access

Sam Udotong avatar
Written by Sam Udotong
Updated over a week ago

Remove Outlook/Microsoft Calendar Access

Sam Udotong avatar
Written by Sam Udotong
Updated over a week ago

The audio file that I uploaded is still showing as processing after several hours

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Written by Melody Ocumen
Updated over a week ago

Why is Fireflies still joining my meetings after my account was deleted?

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Written by Melody Ocumen
Updated over a week ago

I Didn't Receive a Transcript After a Meeting

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Written by Melody Ocumen
Updated over a week ago

Reporting an Issue

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Written by Melody Ocumen
Updated over a week ago

Basic Troubleshooting Steps

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Written by Melody Ocumen
Updated over a week ago