Step 1: Check the file

Please make sure that the file is:

  • 100mb or less,
  • Has less than 60 min of audio
  • The file type is MP3 or .WAV

Step 2: Re-upload the file again

Step 3: Use laptop/desktop

If you are using your phone to upload files, try re-uploading the files on your laptop/desktop.

If there are still issues, please contact support@fireflies.ai

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