Step 1: Check the file

Please make sure that the file is:

  • 100mb or less,
  • has 60 mins of audio or less and
  • the file type is an MP3 or .WAV

Step 2: Re-upload the file again

Step 3: Use laptop/desktop

  • If you are using your phone to upload files, try re-uploading the files on your laptop/desktop

If there are still issues, please contact

Did this answer your question?