Live Assist helps you stay one step ahead during meetings by giving you real-time notes, live transcripts, AI-powered suggestions, and instant answers — all in one panel.

It works during your meetings, letting you:

• Get context and prep right inside the Live Assist pane while the meeting is happening

• See live notes and transcripts as people speak

• Get instant suggestions and Ask Fred answers in real time

• Generate summaries and follow-ups instantly after

🔑 Prerequisites

Before you start using Fireflies Live Assist, make sure a few things are set up so everything runs smoothly during your meetings.

1. A Fireflies account connected to your calendar or conferencing tool (Google Meet, Zoom, or Microsoft Teams).

2. The Fireflies.ai Notetaker must join your meeting for Live Assist to work.

3. Live Assist is available on:

• Web Dashboard

• Mobile App

• Chrome Extension (works without the bot)

• Desktop App (coming soon)

Once Fireflies joins the meeting, you’ll automatically get a link to open Live Assist — no extra install or manual setup required.

🚀 Navigating to Fireflies Live Assist

You can open Fireflies Live Assist in two quick ways — choose whichever feels easier for you:

• Option 1: From your meeting chat — When Fireflies joins your call, it automatically posts a default message in the meeting chat with a link to View Realtime notes.

Click this link to open the Live Assist pane immediately.

• Option 2: From your Fireflies dashboard — You can also open Live Assist directly from the Home Dashboard on the web app. Look for the red LIVE label beside an ongoing meeting, and click Live Notes to open the same Live Assist pane.

🧠 Using Fireflies Live Assist (Real-Time Notes)

Make sure you’re logged in to Fireflies — only logged-in users can view the Live Assist pane.

Once you open it, you’ll see a real-time workspace where Fireflies listens and automatically streams real-time notes and insights as your meeting happens. The meeting title and live timer at the top help you confirm which meeting you’re in and how long it’s been running.

1. Real-Time Suggestions

Need a quick update during your meeting? Fireflies shows four smart options by default at the top of the Live Assist pane — helping you catch up, summarize, or review key points without typing or switching tabs.

• Follow Up – Instantly suggests follow-up questions or next steps based on the conversation.

• Catch Up (Last 1 min) – Summarizes what’s been discussed in the last minute — perfect if you joined late or got distracted.

• Summarize So Far – Gives you a short mid-meeting recap of what’s been covered so far.

• Action Items – Lists important tasks, next steps, or decisions mentioned in real time.

Example: Click Catch Up (Last 1 min) to see a short, AI-generated summary appear in the AskFred panel on the right side of the live assist pane.

2. Dynamic Topic Suggestions

As the meeting runs, Live Assist listens to your discussion and automatically creates dynamic topic suggestions based on what’s being talked about. These appear just below the default options (Follow Up, Catch Up, Summarize So Far, Action Items) and highlight the main themes from your meeting.

For example, you might see topics like “Nine-dot puzzle,” “Fall forward,” or “Broadway completion” based on what’s being discussed. Click any card to view a quick summary or insight in AskFred.

3. Live AI Notes, Transcript & Meeting Prep

During a meeting, it’s easy to miss details while you’re speaking or listening. The Live Meeting Notes in Live Assist help you stay organized by capturing everything in real time — notes, transcript, and prep material — all in one view.

When you click the notes icon at the bottom left of the Live Assist pane, it opens a panel with three tabs: AI Notes, Transcript, and Prep. Each tab serves a unique purpose:

• AI Notes – Automatically creates structured notes with clear headings, timestamps, and bullet points as people talk, so you don’t need to type manually.

• Transcript – Displays the live transcript with speaker names and timestamps. It updates in real time and helps you verify what was said or review a specific point without waiting for the recording.

• Prep – Shows meeting preparation details, such as context or reference information, so you can easily follow along and contribute without searching elsewhere.

Together, these tabs make it simple to track, review, and understand every part of your meeting — without ever leaving the Live Assist pane.

4. AskFred

The AskFred panel is where you can chat directly with AskFred ’s AI during the meeting. It helps you dig deeper, clarify points, or continue a discussion without switching apps.

You can type or click questions based on what’s happening in the meeting. AskFred understands the context and gives instant answers in the same pane.

Here’s what you can do:

• Follow up easily – AskFred remembers your previous question, so you can keep asking related follow-ups without rephrasing.

Example “Nine-dot puzzle” and then follow up with “how to apply the 'fall forward' mindset?”

• Use AI Apps – Pick from ready-made templates to get structured insights, like summarizing key decisions or extracting tasks.

Choose from ready-made AI Apps — templates designed for quick insights such as summarizing decisions, identifying action items, or extracting discussion points.

• Ask manually – Want something specific? Just type your own question.

Example “List all discussion points about suggestions” or “Summarize decisions made so far.”

• Ask everyday questions (Web Search) – You can ask simple things during your meeting, and AskFred will search the web in real time to show the answer right inside the pane.

Example“What’s the weather in London right now?”* → AskFred will fetch from the web directly into the pane.

5. Collaboration & Privacy

Fireflies Live Assist lets you easily share live notes while keeping control over who can view them.

At the top of the pane, you’ll find two main options :

• Privacy Settings – Only the meeting host can change who can access the Live Assist pane. Click the globe icon to update its privacy settings.

• Copy Link – Click the link icon to copy and share your Live Assist view in chat or email. This lets teammates or anyone with the right access join and view notes in real time.

6. AI Credits Usages

Live Assist and AskFred use 1 AI credit each time you ask a question, generate a summary, or run an analysis.

To view your team’s AI credit usage:

1. From your Fireflies dashboard, click Settings on the left navigation bar.

2. Billing → AI Credits Usage to see a detailed breakdown of credits consumed by the Realtime Pane.

🔍 Troubleshooting & FAQs

1. Live Assist isn’t loading during my meeting.

• Make sure the Fireflies.ai Notetaker (bot) has joined your meeting — Live Assist only works when the bot is present.

• If it still doesn’t appear, refresh your Fireflies dashboard or rejoin the meeting.

• If you’re using a browser with pop-up blockers, allow pop-ups from Fireflies so the Live Assist pane can load properly.

2. I don’t see any notes or transcript updates.

Check your internet connection or ensure Live Assist is open in an active tab. Notes and transcripts update only when the tab is active.

3. AskFred isn’t responding to my question.

Your AI credits may be used up. Go to Settings → Billing → AI Credits Usage to check your balance.

4. My teammate can’t open the Live Assist link.

They might not have access under your privacy settings. Update permissions using the globe icon in the Live Assist pane.

5. I can’t see Dynamic Topic Suggestions.

This feature is available only on paid plans. Free users can access the four default suggestions — Follow Up, Catch Up, Summarize So Far, and Action Items.

6. Can we upload our own knowledge base and ask questions from it in Live Assist?

Not yet — but coming soon! 🎉 The Sales Assist feature will let teams upload their own content so Live Assist can pull instant answers during calls.

🔄 Quick Recap

Live Assist helps you stay focused and informed during meetings — no note-taking needed.

• View live notes, transcripts, and insights as you talk.

• Catch up or summarize any time with quick suggestions.

• Ask questions with AskFred for instant answers.

• Share access securely using privacy and link settings.

• Track your team’s AI credit usage in Settings → Billing.

Stay on top of every discussion — all in one place with Fireflies Live Assist.

📚 Related Guides

• Learn about the Fireflies Mobile App →

• How to create an AI App →

• Ask Fred in Slack: How to ask questions about your meetings in threads →

• Learn about the Fireflies AI Meeting Summaries →

• Talk to Fireflies in Live Meetings →